Registering a Death
A legal requirement
1. Who can register a death?
The people legally allowed to register a death are, in order of preference:
- a relative;
- a person present at the death;
- the occupier of the premises where the death occurred if he/she were aware of the death (this means a senior representative of any establishment, such as a nursing home or hospital; if the death occurred in a house, any person who either owns it or is liable for its entire rent, or for the rent of the part in which the death occurred);
- the person responsible for arranging the funeral (this is not the Funeral Director, but the person instructing them).
2. How do I register a death?
You are able to register at a Registry Office. All registrations are by appointment only. Please wait for one of the team to call you to make the appointment. The registration process can take up to 40 minutes to complete. At the end of the appointment, the Registrar will also issue you with a unique number on a letter, with some guidance on how to complete the Tell Us Once service – notifying various Government departments of the death – in one simple online submission. You will be advised by the Registrar to submit details to the Tell Us Once service within 28 days. We will need the following information in order to process the registration:
- the date and place of death;
- the forename(s) and surname of the deceased and, if the deceased was a woman who had been married, her maiden name;
- the date and place of birth of the deceased;
- the occupation, and if the deceased was married or widowed or had a civil partner, the full name and occupation of their wife or husband;
- the usual address of the deceased;
- if the deceased was married or in a Civil Partnership, the date of birth of the surviving spouse; whether the deceased was in receipt of a pension from public funds; for example, if they or their spouse were employed by a Government department or the armed forces:
- the NHS number taken from the Medical Card of the deceased. Documents to bring with you to your appointment:
- the medical certificate of cause of death issued by the doctor (if there has been a Coroner’s post-mortem, the Coroner’s officers will advise you);
- the deceased’s Medical Card, if it is readily available;
- birth and marriage certificates are also useful as a checking aid, if readily available; some money, for if you wish to purchase certified death certificates; it is important to remember that you are not given a death certificate free of charge; any certified copy certificates issued have to be paid for. We will provide you with the following documents:
- a certificate for burial or cremation (green form) – this is for you to take to the Funeral Director so that the funeral can take place (in some cases, this will be issued by the Coroner);
- a certificate of registration of death (form BD8/344) – this is for Social Security purposes to inform them of the death, if needed; certified death certificates can be purchased from the Registrar at the time of registration. These may be required to deal with such things as solicitors, banks, building societies, insurance policies and probate requirements.
3. The Coroner & a post-mortem - an unexpected passing
When a death occurs in the following circumstances, it will be referred to the Coroner:
- the death is sudden and unexpected,
- the cause of death is industrially-related,
- the cause of death is unknown, there are suspicious circumstances surrounding the death,
- when a doctor has explained that they are unable to issue a medical certificate of cause of death
If your loved one passes away unexpectedly then the process of what to do next is slightly different. The death will be referred to the HM Coroner who will have full control over paperwork and the release of your loved one into our care. Your loved one will remain at the local hospital where a post-mortem may be necessary. If a post-mortem is required, then this will have to happen before we can bring your loved one into our care. The coroner will be in contact with you to inform you on what is to happen next. In this case there will NOT be a Medical Certificate of Cause of Death certificate issued.
Contact Telford & Wrekin Registrar
Contact Stafford Registrar
Contact Shrewsbury Registrar
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Mark Lysons61 days agoTrustindex verifies that the original source of the review is Google.
At a time when a family will need every bit of support Liam and his team were truly wonderful. Totally professional and thoughtful, but also able to be a friend helping you along the way. I always felt like we were his top priority every time we spoke to him. Every aspect of the service was exactly how we wanted it to be. I cannot thank him and his team enough.Posted on Google![]()
Phil Gittus62 days agoTrustindex verifies that the original source of the review is Google.
First class service from initial meeting right through to the service. All of the staff including Liam, other office staff and the drivers were professional and displayed the perfect amount of compassion and empathy without being in any way intrusive. Communication was excellent throughout. Made a sad and dificult time much easier. Highly recommended.Posted on Google![]()
amey jolliffe82 days agoTrustindex verifies that the original source of the review is Google.
Following the loss of my father, Trevor, we found ourselves in the position of arranging a funeral for the first time and had no idea where to begin. From our very first meeting, Liam was incredibly kind, compassionate and supportive. We wanted something a little more personal and unique to reflect Dad’s life and personality, and Liam fully embraced our ideas from the start. Nothing felt too much trouble, and he helped us create a service that truly felt like Trevor. His guidance, patience and encouragement gave us the confidence to make choices that felt right for our family. Throughout the entire process, Liam was always there to answer questions, offer advice and provide reassurance when we needed it most. What could have been an overwhelming experience felt much easier because of his support. By the end of it all, Liam no longer felt like just our funeral director – he felt like a friend. We will always be grateful for the care, dignity and kindness he showed both Trevor and our family during such a difficult time. Thank you, Liam, for helping us give Dad the farewell he deserved.Posted on Google![]()
phillip wootton93 days agoTrustindex verifies that the original source of the review is Google.
Everyone will know that the death of a loved one can be very stressful. From my first contact with Liam I found him to be an extremely calming and reassuring person which is just what you need in that situation. The whole process was dealt with in that manner culminating in a lovely send off for Mum. Thank you Liam and your team.Posted on Google![]()
Stuart Burns123 days agoTrustindex verifies that the original source of the review is Google.
I recently lost my wife, way before I should have and I was not prepared in any way. Searching for a Funeral Directors had never been a conversation we had and so I was left with the huge task of trying to find someone who would do her proud. After a few conversations and looking around a little it quickly became apparent that Liam Staffords was by far the best for my family's needs. After just the initial phone call, I already felt more at ease, Liam (and his team) were immensely helpful, explained everything fully and informed me about government assistance that may be available. The entire process for me boiled down to telling Liam what I wanted and letting him and his team do everything, no stress and no additional time required. The service was also impeccable. We are not religious and Liam was able to accommodate that and we had Anna-Marie as our celebrant I we could not be happier. On what was ostensibly the worst day of my life, Liam and his team made it that much easier, the flowers they arranged were beautiful, the order of service was nicely laid out and beautifully presented and it all came together perfectly. I know a review is not normally a place to thank people, but I have never been accused of being normal. To Liam, Anna-Marie and the team, Thank you. Thank you for making the process so simple. Thank you for your compassion and making us feel so well looked after. Thank you for looking after Claire and ensuring her wishes were observed in such a beautiful way, and thank you for you continued support even now. You have provided a level of comfort and support I honestly was never expecting and I will be forever grateful.+0Posted on Google![]()
Ann Price124 days agoTrustindex verifies that the original source of the review is Google.
The most wonderful caring trusted people to look after you and your loved one they are just amazing every single one of them service was just perfect they did everything for me and the flowers what ever was asked and more I live away and they where always in contact with me letting me know what has been happening and what ever I needed to know was never a problem and all so very kind in every way they made me feel like I was there family and looked after my uncle like he was there family to if you want a family to look after you and your loved one in a very difficult time please go and see Liam and all his staff they are amazing and funeral is all over but they are still in contact with me saying they are still there for me thank you so much for every thing you are all amazing everything is done in house and there chapel of rest to they have staff to do the service to everything is all In one place . I can’t thank them all enough thanks Ann Price xxx+2Posted on Google![]()
Roger Bridge132 days agoTrustindex verifies that the original source of the review is Google.
The funeral of a loved one is stressful and heartbreaking. Liam Stafford were recommended to be by a trusted friend. Liam, knew exactly how we felt and his guidance throughought was exceptional. From our largest to smallest concern Liam took the weight off our shoulders. The funeral was really meaningful and everything worked perfectly. I will be forever grateful. Thank you Ian and staff.Posted on Google![]()
Sophie Hughes139 days agoTrustindex verifies that the original source of the review is Google.
I recently used Liam Stafford Funeral Directors with arranging my mum’s funeral, and I truly cannot put into words how grateful I am for everything they did for me. From the very beginning, they went above and beyond in every possible way. During such a difficult time, they were always there, day or night, ready to offer support, answer questions, or simply be someone to talk to. Nothing ever felt like too much trouble, and their kindness and patience made a world of difference to me. Their attention to detail and genuine care ensured that every aspect of the funeral was handled perfectly. The service itself was a beautiful and dignified send off for my mum, exactly what she deserved. It gave me comfort knowing she was honoured in such a thoughtful and respectful way. I can’t thank them enough for their compassion, professionalism, and unwavering support. I would highly recommend them to anyone needing funeral services, they truly are exceptional.Posted on Google![]()
Julie Ward179 days agoTrustindex verifies that the original source of the review is Google.
Thank you Liam and team for the kindness, compassion and total professionalism. From the moment my sister and I stepped through the door we knew we had made the right choice for our wonderful mum. Liam was there for us both every step of the way. Providing everything we wanted for mum and helping where we needed guidance. Lots of communication, always doing as promised. In the worst moments of our life Liam and the whole team provided a calm professionalism with total respect for our mum which meant so much to us. Thank you for helping us Liam.Posted on Google![]()
Fay Bell191 days agoTrustindex verifies that the original source of the review is Google.
Thank you Liam, Katie and the team for the exceptional service you provided for our final goodbye to Mum. You demonstrated deep compassion, professionalism and attention to detail. Liam you are such a kind, caring person who supported our family through this very difficult time. We were lost but you gently guided us through the process in a very patient, unhurried manner. Your communication was excellent and you regularly checked in with the family to ensure we felt supported and were doing ok. The service itself including taking my Mum into church the night before was dignified and you and your team have a beautiful understanding of timing and our need to spend some moments with Mum at certain points. You are a perfectionist and it really did feel like we were dealing with a trusted friend. You went above and beyond to make the planning incredibly easy. Your genuine kindness was much appreciated and I highly recommend your services.