Registering a Death

A legal requirement

It is a legal requirement of the law that a death should be registered within 5 days of the death occurring. In order to process with the registration you will need to attend a registration appointment at your local registration office. Please do not hesitate to contact your funeral director if you require any assistance in making an appointment for the registration process. 
 

1. Who can register a death?

The people legally allowed to register a death are, in order of preference:

  • a relative;
  • a person present at the death;
  • the occupier of the premises where the death occurred if he/she were aware of the death (this means a senior representative of any establishment, such as a nursing home or hospital; if the death occurred in a house, any person who either owns it or is liable for its entire rent, or for the rent of the part in which the death occurred);
  • the person responsible for arranging the funeral (this is not the Funeral Director, but the person instructing them).

2. How do I register a death?

You are able to register at a Registry Office. All registrations are by appointment only. Please wait for one of the team to call you to make the appointment. The registration process can take up to 40 minutes to complete. At the end of the appointment, the Registrar will also issue you with a unique number on a letter, with some guidance on how to complete the Tell Us Once service – notifying various Government departments of the death – in one simple online submission. You will be advised by the Registrar to submit details to the Tell Us Once service within 28 days. We will need the following information in order to process the registration:

  • the date and place of death;
  • the forename(s) and surname of the deceased and, if the deceased was a woman who had been married, her maiden name;
  •  the date and place of birth of the deceased;
  • the occupation, and if the deceased was married or widowed or had a civil partner, the full name and occupation of their wife or husband;
  •  the usual address of the deceased;
  •  if the deceased was married or in a Civil Partnership, the date of birth of the surviving spouse; whether the deceased was in receipt of a pension from public funds; for example, if they or their spouse were employed by a Government department or the armed forces:
  •  the NHS number taken from the Medical Card of the deceased. Documents to bring with you to your appointment:
  •  the medical certificate of cause of death issued by the doctor (if there has been a Coroner’s post-mortem, the Coroner’s officers will advise you);
  •  the deceased’s Medical Card, if it is readily available;
  •  birth and marriage certificates are also useful as a checking aid, if readily available; some money, for if you wish to purchase certified death certificates; it is important to remember that you are not given a death certificate free of charge; any certified copy certificates issued have to be paid for. We will provide you with the following documents:
  • a certificate for burial or cremation (green form) – this is for you to take to the Funeral Director so that the funeral can take place (in some cases, this will be issued by the Coroner);
  •  a certificate of registration of death (form BD8/344) – this is for Social Security purposes to inform them of the death, if needed; certified death certificates can be purchased from the Registrar at the time of registration. These may be required to deal with such things as solicitors, banks, building societies, insurance policies and probate requirements.

3. The Coroner & a post-mortem - an unexpected passing

When a death occurs in the following circumstances, it will be referred to the Coroner:

  • the death is sudden and unexpected,
  • the cause of death is industrially-related,
  • the cause of death is unknown, there are suspicious circumstances surrounding the death,
  • when a doctor has explained that they are unable to issue a medical certificate of cause of death

If your loved one passes away unexpectedly then the process of what to do next is slightly different. The death will be referred to the HM Coroner who will have full control over paperwork and the release of your loved one into our care. Your loved one will remain at the local hospital where a post-mortem may be necessary. If a post-mortem is required, then this will have to happen before we can bring your loved one into our care. The coroner will be in contact with you to inform you on what is to happen next. In this case there will NOT be a Medical Certificate of Cause of Death certificate issued.

Contact Telford & Wrekin Registrar 

Address: 
Wellington Civic & Leisure Centre, 
Tan Bank, 
Wellington, 
Telford, 
TF1 1LX

Contact Stafford Registrar 

Address: 
Judges Chambers,
St Martins Place, 
Stafford,
ST16 2LA

Contact Shrewsbury Registrar 

Address: 
The Guildhall, 
Frankwell Quay, 
Shrewsbury, 
SY3 8HQ
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Johanna Roberts profile picture
Johanna Roberts
5 days ago
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We had the most amazing support and kindness throughout our time using Liam Stafford for our dad’s funeral. Liam and his staff could not have been more supportive guiding us through new territory in planning a funeral. They showed kindness and compassion throughout and were always available to answer any queries or worries. The flowers and the order of service could not have been more perfect and the support at the crematorium was wonderful. I could not recommend Liam Stafford highly enough. Thank you for helping and guiding us through the hardest time we’ve ever experienced.
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Samantha Marshall profile picture
Samantha Marshall
11 days ago
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I cannot recommend Liam at Liam Stafford Funeral Directors highly enough. From the very beginning, he was kind, compassionate and understanding, with a gentle manner that brought enormous comfort at such a difficult time. I felt completely safe in his care and trusted him implicitly with my dad’s funeral. Nothing was ever too much trouble. He listened with patience and sympathy, and made me feel that every detail mattered as much to him as it did to us. My dad’s funeral was perfectly executed—a beautiful, dignified farewell that we will always remember. Knowing Liam was taking care of everything gave me peace of mind when I needed it most. Thank you, Liam, for your kindness and exceptional care. I will always be grateful and would not hesitate to recommend you to anyone.
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Rebecca Mcloughlin profile picture
Rebecca Mcloughlin
12 days ago
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When our dad/grandad passed suddenly Liam and his fantastic team were outstanding. At a time where you feel lost and broken, the whole team were there whenever we needed them , and they always made us feel heard. You never expect to do this so soon so, having an attentive and well organised team to help you through each step of the process helps it in ways you cannot even explain. They went above and beyond for us and any requests or questions we had they always listened and made everything happen for us! We will always have a special place in our heart for them all🤍 thanks for everything you did and continue to do for us! love Rebecca,Lauren and the twins❤️
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Julie Mcloughlin profile picture
Julie Mcloughlin
12 days ago
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When my husband suddenly passed away at the age of 62, I was heartbroken. I never thought I would be able to cope with all the arrangements for his funeral. Liam and his team took the stress away from me and my family. From the moment I first met Liam, he had already arranged to go to the hospital and bring Damien back home to Newport, this instantly gave me great comfort. It was a really difficult time of my life, but going to see Liam and his team at their office really helped with the hard times. I was so glad they were looking after my husband, and when we went to visit Damien, they always played his favourite Bruce Springsteen tunes which was such a personal touch at the Chapel of rest. When my daughters went to visit their dad at the chapel of rest, Liam always looked after them and really helped with their grieve, giving them great words of wisdom. Even now after the funeral, we still pop in to chat with Liam and his team and they welcome us with open arms. Liam, you and your team are just so amazing and your families should be proud of you all. Thank you from the bottom of my heart Julie xxx
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Jon pullen profile picture
Jon pullen
13 days ago
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It's obviously a difficult time when you need the services of a funeral director, but Liam and Co were faultless throughout. I'd recommend their services to anyone.
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Leah campbell profile picture
Leah campbell
13 days ago
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Liam Stafford Funeral Directors and all the staff were more than we could ever have hoped for. They were professional, kind and compassionate throughout, and treated us with such genuine care and empathy. It’s hard to put into words how much their support meant to our family during such a difficult time. They helped make the service truly special, and everything was handled with so much thought and respect. We will always be grateful for the kindness they showed us. We would highly recommend Liam Stafford Funeral Directors.
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Mark Lysons profile picture
Mark Lysons
101 days ago
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At a time when a family will need every bit of support Liam and his team were truly wonderful. Totally professional and thoughtful, but also able to be a friend helping you along the way. I always felt like we were his top priority every time we spoke to him. Every aspect of the service was exactly how we wanted it to be. I cannot thank him and his team enough.
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Phil Gittus profile picture
Phil Gittus
102 days ago
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First class service from initial meeting right through to the service. All of the staff including Liam, other office staff and the drivers were professional and displayed the perfect amount of compassion and empathy without being in any way intrusive. Communication was excellent throughout. Made a sad and dificult time much easier. Highly recommended.
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amey jolliffe profile picture
amey jolliffe
122 days ago
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Following the loss of my father, Trevor, we found ourselves in the position of arranging a funeral for the first time and had no idea where to begin. From our very first meeting, Liam was incredibly kind, compassionate and supportive. We wanted something a little more personal and unique to reflect Dad’s life and personality, and Liam fully embraced our ideas from the start. Nothing felt too much trouble, and he helped us create a service that truly felt like Trevor. His guidance, patience and encouragement gave us the confidence to make choices that felt right for our family. Throughout the entire process, Liam was always there to answer questions, offer advice and provide reassurance when we needed it most. What could have been an overwhelming experience felt much easier because of his support. By the end of it all, Liam no longer felt like just our funeral director – he felt like a friend. We will always be grateful for the care, dignity and kindness he showed both Trevor and our family during such a difficult time. Thank you, Liam, for helping us give Dad the farewell he deserved.
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phillip wootton profile picture
phillip wootton
133 days ago
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Everyone will know that the death of a loved one can be very stressful. From my first contact with Liam I found him to be an extremely calming and reassuring person which is just what you need in that situation. The whole process was dealt with in that manner culminating in a lovely send off for Mum. Thank you Liam and your team.
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