Privacy Policy

Last Updated: 1st January 2025

Liam Stafford Funeral Directors & Stonemasons Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you interact with us, including through our website, https://liamstaffordfuneraldirectors.co.uk.

1. Who We Are

•Company Name: Liam Stafford Funeral Directors & Stonemasons Ltd

•Registered Address: 2 Wellington Road, Newport, Shropshire, TF10 7HD

•Contact Name: Liam Stafford

•Phone Number: 01952 971400

•Email Address: info@liamstaffordfunerals.co.uk

We are based in England and operate under UK laws, including the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

•Contact Information: Name, address, phone number, email address.

•Service Details: Information related to the funeral services or plans you request.

•Payment Information: Details required to process transactions.

•Website Usage Data: IP address, browser type, and information on how you interact with our site, collected via cookies.

•Communication Data: Messages, inquiries, and feedback shared with us.

3. How We Use Your Information

We use your data for the following purposes:

•To provide and manage our services.

•To process payments and send invoices.

•To respond to inquiries and requests.

•To send service-related communications.

•To improve our website and user experience.

•To comply with legal obligations.

4. Legal Basis for Processing

We process your data under the following legal bases:

•Consent: When you provide consent for specific uses, such as email inquiries.

•Contractual Obligation: To fulfill a service or agreement.

•Legal Obligation: To comply with UK laws and regulations.

•Legitimate Interest: To improve services, secure transactions, and operate our business.

5. Data Sharing

We may share your information with third parties in the following circumstances:

•Service Providers: Trusted partners who assist in delivering our services, such as payment processors or IT support.

•Legal Compliance: If required by law or to protect our legal rights.

•Consent: Where you have given explicit consent.

We will never sell your personal information to third parties.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Financial records are kept for a minimum of six years as required by law.

7. Your Rights

Under the UK GDPR, you have the following rights:

•Access: Request access to the personal data we hold about you.

•Correction: Request correction of inaccurate or incomplete data.

•Erasure: Request deletion of your data where legally permissible.

•Restriction: Request limitations on how your data is processed.

•Data Portability: Request transfer of your data to another service provider.

•Objection: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at info@liamstaffordfunerals.co.uk or call 01952 971400.

8. Cookies and Website Tracking

Our website uses cookies to enhance user experience and analyze site usage. By using our site, you consent to our use of cookies as described in our Cookie Policy.

9. Security of Your Data

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

10. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:

•Address: 2 Wellington Road, Newport, Shropshire, TF10 7HD

•Phone: 01952 971400

•Email: info@liamstaffordfunerals.co.uk

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please review it periodically for updates.

Contact Liam Stafford Funeral Directors

Address:

2 Wellington Road,

Newport

TF10 7HD

info@liamstaffordfunerals.co.uk

Call: 01952 971400

Dedicated 24 hour service